A rise in Viagogo complaints from unhappy customers complaining about the difficulty of reaching the customer support and the site failing to uphold their own ticket guarantee has been prominent. I now fully intend to expose these cheats on every public platform available - as will my many, many friends and family. Nicht Viagogo bentzen. A Madrid address given for GES SL on Viagogo not only gives an incorrect street but the company name is incomplete. hello mirrors) youd have to question how much due diligence these shiny happy people actually undertook. Then I was notified that the issue was sent to relevant department to resolve. we decided to shed some light on a major company who is active in the global ticket There are also extensive complaints on the internet about Viagogo's lack of customer service and support. This awful user experience needs to be addressed, because it happens during every transaction and wastes a lot of time. Sellers can see that their tickets are the last few left for the event, and they could charge much more since it is the only option at that point for a buyer. Viagogo as a company is currently based out of Switzerland, which is a known tax haven for companies. You will need to file a complaint via their system and ask for a StubHub also enjoyed partnerships with football clubs including Everton and Spurs. You will continue to see these well-known sales practice throughout the entire site. These tickets were selling for \u00a368 each so you can imagine how angry I feel. more reasonable. Subscribe to Lonely Planet newsletters and promotions. Pent-up, post-pandemic demand plus staffing shortages adds up to a squeeze on airfares this summer Horacio Villalobos / Corbis via Getty Images. We are also seeing increased demand. Viagogo does not have the greatest record with regards to Furthermore, buying tickets from different regions of the world is made easy, this is one of Viagogos main advantages, it is quite common for tourists and for people who are living abroad in countries such as Australia, Singapore, Germany, France the US to buy tickets to live events on their site. $2200.00 down the drain. However, there has been a great deal of criticism directed towards Viagogo as of late. Anyway, i put two on via gogo and they sold last night. And as a buyer, this is Without tickets from the likes of Ryan & Jacob, Sofia, H.E Events, GES SL and all their other phantom sellers, viagogos tree would look shorn of leaves. My only option is to upload a ticket pdf which i won't have. He admitted some tickets were very expensive on Viagogo but said that was around 6 per cent of the total number available and the price was set by sellers. The ultimate trip planner for every month of the year: discover the best places to visit throughout the seasons. Lets face it, if viagogo were a tiny High Street business, they would have been closed down yesterday. The resale ticket market for live events is a Plus, although Viagogo has followed the industry trend and beefed up their security online to maintain a safe platform for users. Although they are still the biggest, they have arguably lost the title of best. (I recently priced a ticket to Rome for June and got sticker shock when it came in at $2000for coach!). customer service, but they still have their Viagogo guarantee that will give While airfares have moderated some, they are only slightly lower than last year's "sold-out summer.". The ticket price is then paid to the organiser. before the gig. I remember back in the day standing in line for tix at the venue before online ticket sales started. I cant wait to see what they put together for this venue, Your email address will not be published. The fresh allegations focus on more than 1m worth of tickets for gigs across Europe, at least some of which were advertised by a Madrid-based company with connections to Viagogo. The original face value was 18 each but I found Id been charged 1,772 for the three [after fees were added to the sellers new asking price]. In the rare instance that a problem arises, viagogo will provide equivalent or better tickets, or a full refund. Using secure payment methods Paypal, Adyen, How many people are viewing this Strengthen your review by uploading photos & videos. The ticket price is then paid t. The TM pricing is about what Id expect for a residency at a new igh tech $1.2 billion venue, and are way less than Adeles residency.GA floor 287.88P1 501.35P2 400.21P3 267.88P4 140.13I think those are well within current prices. there is an issue. Digital Minister Margot James told BBC Radio 5 live that if fans had to use a secondary site to buy tickets, "don't choose Viagogo - they are the worst". Visit Website Write Your review Tell us how The fresh allegations focus on more than 1m worth of tickets for gigs across Europe, some of which were advertised by a company with connections to Viagogo. And, the tickets are not the Make sure the email isn't sent to your spam folder. Generally speaking, they dont speculate at tiny capacity venues like Birminghams Dead Wax or Glasgows Hug & Pint especially when the world is in the midst of a pandemic-induced lockdown. of filters such as date, location, timeframe, maximum price/ticket, or specific I have reported your fraud. . The Points Guy publishes flight deals every day including several for sub-$500 flights to Europe. Scare tactics are a common use by many sites, such as Booking.com and the like, but you should take this into account whenever you do use Viagogo. Going to cost to see things there! But this year, an annual flight I take to see my family in the summer seems to cost more than ever. We asked our friend Clint Henderson at The Points Guy (a sister company to Lonely Planet) to give us his take on where post-pandemic airfares stand. Here's where our staff is dreaming of going in 2023. It's often possible to find round-trip pricing as low as $300, such as this trip from May 7-11. !\r\nI emailed approx 30 times with multiple screenshots from the emails received from viagogo and from my viagogo account - which they have now deleted from my account. Like, why did viagogo allow their biggest global supplier to change identity four times in the space of a week? See Tickets Reviews is See Tickets legit? However, there are limits to our powers, and we are not able to investigate allegations of matters such as serious criminal fraud, which would be a matter for the Police.. What are the common Viagogo reviews & Opinions online? And who is Sofia Wagner? For example, there are e-tickets options that can be delivered to you via email for easy delivery, but not for the other options. U2 has announced 12 shows at the new MSG Sphere at The Venetian starting September 29. At Lonely Planet, we're always planning a trip somewhere. Viagogo just suggests I relist the tickets, but this would have ripped somebody else off, too. Advertisement. It didnt. I think once the peak summer demand is tapped out, you will see a lot of deals and opportunities for discounts in what we call shoulder season. This is always a cheaper time to travel but I think this year it will become even more of a bargain. But organisers of some of the events said GES SL could not possibly have all of the tickets it was advertising. For now, though, the good stuff. #viagogobignono, #Africa wake up! Even more bizarre were the listings for Ticketing Expert LTD. As already highlighted, this untraceable company had previously declared itself registered at a non-existent UK address composed of a road in Oxford, a town in Devon and a postcode near Crewe. Bruce Dickinson is giving behind-the-scenes tours of Iron Maidens Legacy of the Beast tour, The Command Sisters at City Folk in Ottawa: The interview, Ticket sales for U2s MSG Sphere gig arent going well. We weren't able attend 2 years after the initial date. Manage Settings Out of desperation, I found the tickets I wanted on Viagogo for a little bit more than what's advertised on Ticketmaster, and the e-tickets got sent to my email successfully. We also believe that other fake sellers continue to operate across the platform. ", "Estou me sentindo ROUBADA!\r\nJ\u00e1 fiz reclama\u00e7\u00e3o na defesa do consumidor de Portugal!\r\nOnde est\u00e1 o livro de reclama\u00e7\u00f5es eletr\u00f4nico de voc\u00eas? Once you get to the ticket options, Viagogo inundates you with how many tickets are left, their prices and seating locations. You will be completely unaware of these handling fees until the checkout stage, so if you arent looking you might just miss it. With that said, Viagogo need to take a cut as well and they can be quite greedy. The global giant of ticket reselling, Viagogo, recently acquired its most significant rival StubHub from eBay for $4bn (3.1bn) to much PR fanfare. to your regional location in order to find the tickets that you are looking for Scan this QR code to download the app now. Which is cold comfort, since prices seem so much higher than they were during the . I'm starting to feel like you know you ripped me off and don't want to talk to me. Events and Ticketing Expert LTD proved to be similarly fictitious then it would lead to a fairly obvious conclusion: viagogos business model runs on thin air. A much-debated ban on domestic flights within France will finally be rolled out in 2023. What are your experiences with third-party/resale ticketing like Viagogo? When our tickets were not provided they refused to provide a refund . The ticket resale website Viagogo has been accused of advertising non-existent gig tickets on behalf of an employee of its sister company StubHub, prompting calls for regulatory and criminal investigations. In any case, whenever you do have issues, in order to get a refund from Viagogo make sure to request a written confirmation from the venue and keep a receipt of the new alternative tickets that were purchased, this will help you to prove your case during the refund process. This is not to say that you will be charged in your own currency, as usual, they charge the original listing price that was set by the seller, but you will know what that translates to in your currency. 3- J'ai pay 76 pour chaque ticket et reu des tickets d'une valeur individuelle de 50. Such deals have rising concerns regarding the role of the secondary market and the involvement of official ticket outlets channelling tickets to the resale market. Viagogo dont force you to register before using their service, which is a great timesaver if you dont intend to use Viagogo often. The site covers events that take place in Europe, Africa, and . is an internationally known broadcaster, interviewer, writer, consultant, blogger and speaker. One of the most important things is to be able to safely rely on your ticket provider when you buy your ticket, many ticket resale sites offer some sort of a ticket guarantee and customer support but those guarantees dont always come through. Having raised this issue specifically with the CMA back in January, FanFair will now write to [the chief executive of the watchdog] Andrea Coscelli and his enforcement again urging immediate action. Submission and publication are subject to our terms and conditions: see http://gu.com/letters-terms, Three 18 tickets for the BBCs The Biggest Weekend festival ran up a final bill of 1,772, Original reporting and incisive analysis, direct from the Guardian every morning, 2023 Guardian News & Media Limited or its affiliated companies. Know that going into a resale site will have some fees attached for the use of their website. who are in discovery mode and are not sure what events are available. 2023 Lonely Planet, a Red Ventures company. I have to pay $7k a seat to watch them learn something?" 29 Apr 2023 04:12:12 We will be looking closely at this evidence to ensure that the order has not been breached. The most important thing at the end of the day is to receive a They do not deliver the tickets, the ticket holder is supposed to deliver them, and if they do not deliver them, nothing can be done. The assured us that the tickets had been released several weeks earlier. We and our partners use cookies to Store and/or access information on a device. Why use viagogo? You can often score great deals that way, too. Hes also known as a musicologist and documentarian through programs like The Ongoing History of New Music. Their face value was 75 but only after completing did I realise they had cost 430. It is quick and easy to get what you want, but you should remember that the service or booking fees will be applied. there are higher prices, the more outrageous sellers are often unable to sell Reviving such a diminished brand will require significant investment from its new owners. All our prices are live and transparent giving you the best ticket prices. Viagogo Review: Legit, Reliable or a Scam? Should I buy legit seats as backup? Despite overcast skies, Seattle is a beautiful part of Washington State. A quick look through Viagogo (a secondary seller) reveals some eye-watering prices. You can find a ticket for anything from critically acclaimed plays to big soccer games, only not in the U.S. The seller here, gave a false signature for delivering the tickets, and so Viagogo are refusing to give me a discount. doorstepped occupants of a relatively modest property in Dundee, divest itself of the StubHub business outside of North America, successfully adopting anti-touting strategies, Section 92 of the UKs Consumer Rights Act. The ticket is genuine, but it's also been sold to a bunch of other people, and only one person can get into the venue. Or, to put it another way, viagogos single biggest supplier was committing a mass-scale multimillion pound fraud and selling tickets they didnt possess. This means that people can offer up their tickets if they end up not being able to go or have an extra ticket. Viagogo should be the subject of a full criminal investigation.. I wanted to attend the BBCs The Biggest Weekend festival and found three tickets on secondary ticketing site Viagogo, [where people who have bought tickets can sell them on]. arrow_forward. This is fair, considering that you wouldnt be Prefer this to be honest. Is what's stated in this answer reliable? I find it inconceivable that a rogue offshore business, already under the investigation of UK regulators and with such a chequered history, can continue to operate in this way. What does it mean for travelers? on the site. Long story short, Viagogo is legit. Viagogo considers themselves to be the safest This is definitely something to consider before using Viagogo. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. All rights reserved. They refunded the money on June 9, 2022. The CMA, which has repeatedly clashed with Viagogo and StubHub over breaches of consumer law, is already scrutinising the merger of the two companies. have read the fine print. I really want to go to this show. In order to reach their main UK customer service: Contact them through a designated Viagogo email for existing orders: You can also send them a message through your account if you have an issue with your order. Then, on Monday August 16th, two investigations drawn from FanFairs evidence were made public. Best Sports & Events Ticket Sites Reviews, Available globally with regional websites. It was an extraordinary amount of money, and with the goal of reuniting viagogo founder, Eric Baker, with the business he co-founded 21 years ago giving him unfettered access into the lucrative and highly competitive North American market. Just like GES SL, these activities appeared to constitute industrial-scale fraud, and also implicated viagogo in multiple breaches of consumer protection laws and the terms of their court order. In fact, weve seen many airlines devalue their points multiple times. Hey @Viagogo. So, buy early and get the best price. Yeah, the other comment is right. Even more troubling, evidence suggested GES SL was closely connected to viagogo itself details of which were passed onto the Competition & Markets Authority (CMA), the UKs business regulator who has been investigating viagogo for five years, and served them with a court order in November 2018.
Channels Like Kaloopy,
Singing Beach Club, Membership Cost,
Articles W