I have had this identical scenario happen 4 times now. 0000002692 00000 n 138.6 mi Comcast Service Center. . We need to have our own D-marc from Comcast. You can visit the, We recommend restarting your gateway once service has been restored. To do so, click on the chat icon located at the top right of this forums page. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. At 7.45 pm I hadn't heard anything from Comcast. Instead, type "Comcast Business" there, - As you are typing a drop-down list appears. BACKFLOW TESTER LIST - 3/2/2023 San Francisco Department of Public Health . trailer 0000002221 00000 n @user_1eb5a5 We are unable to reach out directly to you, but feel free to send us a message by clicking on the chat icon in the top right-hand corner. It's a new townhome that is finished and I am moving in tomorrow. Contact Comcast Is there a number to call? Your business will experience a service interruption while network construction occurs in your area. How do you not have internal numbers to contact another internal department? Hi, gangelo88. Please send me a direct message with your first and last name, along with yourcompleteservice address toXfinity Support. The cable runs across my neighbors property. user_285696 Hey there! I want to look further into this and get you some answers, we thank you for your interest in our services! I was home ALL DAY. Coordination of scheduling between Subcontractors, Operations Manager, Energy Adviser, Scheduling team, and Customer. 0000003610 00000 n Let me know. Edit: What I really need is someone who can give me a cost estimate on relocation of said lines. One person even told us to drove to a service center to get help so we drove 45 minutes just to be told they had no idea why we came there that they couldnt do anything. What You'll Find at Comcast. Please send me a direct message with your first and last name, along with yourcompleteservice address toXfinity Support. I'm having the same issue, trying to get Comcast to come out to my home which is new construction. I can surely submit a ticket to see if this piece of equipment is ours. Let your business or community stand tall with a custom network infrastructure. Please create your own post and we will be happy to help. 0000007636 00000 n Complete Project Reviews for scope and cost . I am looking for this information also. Is there a way to contact Comcast construction Division directly? Each year, Comcast NBCUniversal participates in dozens of outreach events and capacity building activities to grow our Supplier Diversity pipeline. I do not know what to do. 0000012164 00000 n Let's get started by having you send us a direct message so we can help. This is a month in the making and been told over and over they can't even get in contact with the construction department within Comcast to send someone out. 0000202451 00000 n [h 07@AAPE:yX001H2d76H9/PZcKFF^ You think they'd send someone out to get service in the area to get more customers but keep telling me that it'll take weeks to get someone out there. Get Support Find an Xfinity Location Check the status and hours of locations near you. I've got a project up in Michigan that requires a few utility poles that need to be relocated. 123.5 mi Comcast Service Center. Please make sure to send the message to our singular handle "Xfinity Support" and we will get back to you ASAP. It's an absolute joke how terrible Comast service is. We have spent more than $16 billion with diverse Tier I and Tier II suppliers since YE 2010, including more than $4 billion in 2017 alone. No one at 800-COMCAST seems to give a hoot about an appropriate contact. I do not know what to do. I've had the same issue for nearly a month now. Jan 2009 - Dec 20124 years. At this point, we may just switch over to verizon as it might be just the easier solution assuming they will be responsive. @ComcastJodie I do not have a chat option. which will be matched by funding from Comcast and the county, will expand the scope of the initial pilot to an additional 89 residences. Each time the tech arrives to find no work has been done. Comcast Service Center. We can help with both the service issues and the exposed cable. 0000202688 00000 n . <]/Prev 295588/XRefStm 1442>> . Grasshopper is a cloud-based, virtual phone system for small businesses. We had our electrician install conduits between the poles. Pittsburgh, PA 15235. Let's get started by having you send us a direct message so we can help. Heres how you can prepare: To receive real-time service alerts throughout this process, Primary Managers can register their mobile number in My Account. Got an expedited ticket. We've received a quote of over $13,000 to construct cable to our home. You think they'd send someone out to get service in the area to get more customers but keep telling me that it'll take weeks to get someone out there. 0000013245 00000 n Can you please send me a private message with the address and you phone and email so I can reach out to the sales team to see if I can get the correct contact? 0000009955 00000 n I don't know what else to do. We actively create and expand opportunities for diverse-owned businesses in our supply chain. We can send a text the day before network improvements begin in your area and again when your service is restored. 0000003912 00000 n I am sorry you are having issues getting your lines taken care of and I would love to assist you. Building these partnerships helps us address our companys evolving needs, while also passing along the benefits of our success to others. No tech arrived and when I called 30 minutes after the window had expired, customer service said tech noted noone was home. We'll be there to help. In addition to custom greetings, on-hold music, call transfers, call forwarding and text messaging, it offers voicemail-to-email transcriptions and MP3 recordings. This work, which will include laying over eight miles of fiber, is expected to . .it's Comcast, don't expect anything to be . Below, youll find options for residential and commercial spaces. My service was installed in January 2021 which was 4 months ago. "We delivered strong first quarter results as our . Your services will be interrupted during these updates. I have a mans number in construction that said he would take care of it. Store Locator Status Center However I havent received the call from the construction team yet. . I want to look further into this and get you some answers, we thank you for your interest in our services! Connectivity and managing Your Comcast Business network. Sounds just like what I'm dealing with. This is a month in the making and been told over and over they can't even get in contact with the construction department within Comcast to send someone out. I cannot tell you how many times we have called customer service to no avail. 0 A community that reflects your values and inspires others to make a positive impact. Its so ridiculous. DEPARTMENT OF PUBLIC HEALTH ENVIRONMENTAL HEALTH Water Quality Program - Cross-Connection . Since you have already sent a PM, I will continue to assist you through there. September 19, 2022 Comcast Completes $4 Million Expansion to Nearly 2,000 Additional Homes & Businesses in Northern Utah August 29, 2022 Comcast proudly sponsors the August 26-28 'IMPACT Black Women Experience' a partnership with IMPACT Magazine August 2, 2022 An underground cable line normally brings Xfinity services to your home. PECO did their job but it has been impossible to get xfinity to come out. How do you get service?! So I told her "Basically, I am demolish 6 poles, these poles have your cable service lines on them, I need to talk to someone who can tell me how much its going to be to replace them" She got her supervisor. @user_1eb5a5 We are unable to reach out directly to you, but feel free to send us a message by clicking on the chat icon in the top right-hand corner. Each time the tech arrives to find no work has been done. I had the first tech visit in December who said he would submit a ticket to the construction division to have them install the tap at my new construction house and they would contact me in 7-10 days to reschedule installation. My cable has to be run in the air. Why do I have to start a new chat, why can't you help me? Once completed, this new interchange will be a game changer. 125.7 mi Comcast Service Center. register their mobile number in My Account. I told them get me connected then we'll wory about pricing at this point. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I have been trying to get service for over a month now. Privacy Policy. Called 1-866-496-9669 which is the only number I could find. I edited your post to remove the addresses and your contact information from the public forum but have it noted, so if you can please click on my handle (Comcast_Gina) and send a private message with your name andthe business name, I'll get to work on this for you , I am looking for a contact to scheduleunderground Comcast installation for a new subdivision in Tallahassee Florida. .it isn't easy to contact them even when part of your job directly deals with them. @user_1eb5a5 Hmm. If anyone with xfinity is reading this please help! I've gone in store, emailed, and called to try to get someone to set up the internet with zero help. We can help with both the service issues and the exposed cable. Supervisor put in a ticket. My service was installed in January 2021 which was 4 months ago. 0000003003 00000 n I had the first tech visit in December who said he would submit a ticket to the construction division to have them install the tap at my new construction house and they would contact me in 7-10 days to reschedule installation. Now I expect to get a bunch of calls from a bunch of panicked engineers who will have no idea about this project, and I'll have to explain I just need a cost estimate for a proposed relocation. Whether your projects include multi-dwelling units, single-family homes, student housing, or more, Xfinity Communities helps your business develop the perfect network solution. Please click on the chat icon in the top right-hand corner and then search for Xfinity Support. I hope you are having an amazing day! Got connected with a nice young lady who had no idea what I was talking about when I asked to be connected to engineering or construction. Hello! How do you get service?! My husband runs a small business and we're really losing out. 0000010977 00000 n Our goal has always been to deliver the speed, reliability, and performance your business can rely on. I have had this identical scenario happen 4 times now. Cookie Notice Comcast Corporation Comcast Center 1701 JFK Boulevard Philadelphia, PA 19103. @ComcastMichael can you please reach out to me as well. This way were able to help your business do more and connect more. please let me know if it is yours if not I will keep searching to see if I could find the owner at several thousand dollars worth of equipment just sitting there. Here's 45 direct-to-department phone numbers for Comcast, because sometimes reaching the right person at Comcast is so maddening you want to start swinging a hammer in the local branch. All I want is internet and home phone - there's a box in front of my house. It's an absolute joke how terrible Comast service is. Sorry about that. We have a new possible project in NM and have had NO luck with the business/customer support numbers. Entertainment provided by our TV boxes and Internet-connected streaming devices will be unavailable. xref - Construct estimates for all Multi . How do you not have internal numbers to contact another internal department? 0000202381 00000 n Instead of having overhead cables across our backyard, we are burying all of the lines. Not available in all areas. I have a mans number in construction that said he would take care of it. We are having exactly the same problem. 0000012032 00000 n We can't cut our grass without moving the cable. 0000003309 00000 n Edit2: kicked back to sales, god damn it. Hi, gangelo88. We'll be there to help. Ethernet Dedicated Internet. I've gone in store, emailed, and called to try to get someone to set up the internet with zero help. If nothing else I need to know how to get out of my contract. I need service to a new construction for my kids schooling and I have had a time trying to contact comcast for the same runaround. We will need to gather some personal information. I am developing an office park in Tallahassee, FL. Please click on the chat icon in the top right-hand corner and then search for Xfinity Support. I'll try and get a number and post it if they give me one. Instead, type "Xfinity Support" there, As you are typing a drop-down list appears. Update: 1-26-21 so had another appointment today after customer service said I'd get tap installed and in home install today. Were updating our network to support more powerful, even faster speeds so your business can do more, connect more, and get more done. Please allow us the opportunity to help and we will see what we can do. Sorry to hear about the trouble. @Ianannak Thats more than we have had, its been almost 2 months now and no one has even called us back or anything. I want the service but something has to be done. I've had the same issue for nearly a month now. I've done that way of contacting you and it's gone nowhere. 238 0 obj <>stream All users should have access. DEPARTMENT NOT PRESENT CAMBRIDGE TRAFFIC DEPARTMENT No work Jonathan Brown (jbrown@cambridgema.gov) - for detour plans & line striping . There is a small backhoe next to the gate at Glenbrook its been sitting there for two months one of the guards thinks it belongs to Comcast. Nice lady gave me the number for this department 1-800-515-7272 where they immediately created a request ticket for the construction dept to contact me within 48 hours. Please create your own post and we will be happy to help. Comcast Construction - $13,000+ Official Response. Comcast. See https://comca.st/3vNQ9Ag for an example. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. All users should have access. Sales kicked me back to tech support. He has quit taking my calls. Is there a number to call? Dec 2020 - Sep 202110 months. Again, I'm getting zero help. The best communities have most conversations happening in the public boards.
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