If the device does respond to your input, then you will be sure that the units programming is to blame here. If youre eager to use Alexa to control all smart devices, replace your smart hub. First, try moving your Alexa device closer to the WiFI router and modem. So, you have to be really close to the device to hear its response. Once all of the devices boot back up, try the voice command again to see if Alexa can successfully communicate. 3. Does a Wi-Fi repeater slow down internet? If the device is not there, youll just need to add it. Check to see if you are able to communicate with the device using Alexa. It should respond now. . Alexa works with thousands of smart devices. A factory reset wipes the device completely and returns it to its original form. However, errors do happen. Warning: Factory reset deletes data and custom settings. 5. Tip: If you dont want to leave smart devices switched on all the time, consider creating Alexa routines. It seems that the connection between Smartthings and the Echo are not linking up. If you live with other people, its quite possible that a family member unplugged the device by accident. I have 6 devices connected to Alexa linked through the Kasa app. Just do this, @Fastb. Hook up ring doorbell to alexa - Formacin Ejecutivos Next, check if the power outlet has a charge by using an outlet tester. Thats why most people save this solution to be used as a last resort. The app allows you to control the large library of SmartThing-compatible devices. Using alexa devices, privacy and alexa echo device is available. Youll know if theres WiFi interference when the connection suddenly slows down or cuts off. So Im not going to say its impossible, but I am going to say its crazy complicated. These devices are supposed to communicate via WiFi. Orange light: set up mode/connecting to WiFi. As in point 3, Ive previously restarted both the device as well as closing and re-opening the app which sometimes works. JD said: It cant hurt to also turn off and on your Alexa device (such as an Echo speaker), however that isnt usually where the problem lies. Im getting pretty tired of Alexa refusing to work with things. Thank you for your help! If youre in a situation where the smart devices wont work with the SmartThings app as well as the Alexa app, then this issue can be related to a poor connection. But the thing about this mode is that Alexa responds with a whisper as well. It will show up in your device list and youll be able to select it in automations. It stopped working and nothing I do to reconnect it is working. So I keep at it ,trying to find MY simple mistake, and/or clearing up MY confusion. This was an original 1st gen Echo remote. Unless you mistakenly changed the DTH for the physical button to the virtual device, rather than leaving the physical button alone and creating a brand new virtual device which will use the virtual DTH. Both of these devices will show up in the smartthings mobile app. Then, select "Network Settings" or similar. I bought a shark robot vacuum & Alexa recognizes the device but thinks its powered off & unresponsive. Requires a Wi-Fi, Bluetooth or other wireless network connection and devices registered to SmartThings app. With this, users can control their smart devices more easily using Alexa. Once that time has passed, you can plug the device back in and turn it on again. I have no idea what protocol Alexa and Ring use. Click on More, proceed to Skills & Games, and select Your Skills.. Echo Show Connected But Not Responding: How To Troubleshoot Sounds ridiculous, but you wont believe how common a mistake this actually is. Not to mention that Alexa will continue to whisper until you turn this mode off. Its becoming an every day pain in the butt. Nicer form factor, smaller, etc. Me, I dont like giving up. For example, a Roomba robot vacuum has an iRobot Home app. github.com This has worked for me before where the manufacturer made changes to the apps authentication requiring an account relinking. However, if you find there to be hardware issues, try calling an expert from the SmartThings team. Thats because you cant turn the button on or off. JD: But only the virtual device will show up on the Amazon list of devices, because it cant see ST buttons.. You dont have a louder and softer choice. Were not talking about the echo button. Disabling the skill unlinks your Alexa and Manufacturers accounts. My WiFi connection is stable. Its possible that Alexa no longer supports the older version of the device manufacturers app that you have installed. Powered by Discourse, best viewed with JavaScript enabled, Smartthings devices unresponsive in alexa app. IM TAKING NOTES TO USE FOR SETTING UP THE 2ND BUTTON. I lowered the security to allow all packets WAN to LAN. It may sound silly, but youll never believe how many users dont know about this feature. However, I am sure well just continue to talk to Alexa to do most things. . The most common use case of this type is when you want to have SmartThings turn on a light which doesnt work with smartthings but does work with Alexa. So now we are going to set up a smartthings automation so that when you press the smartthings button the virtual sensor will open. They work very well. Its difficult to avoid dependencies on cloud services with smart home devices (as Alexa itself is a cloud service). Without the skills enabled, some devices just don . I hope you get feeling better soon! It's possible that one of the Echo devices is an Echo Plus, but I can't see anything in the app or on the Echo itself that indicates this. Now, check to see if this solves the problem and allows you to communicate with it. . Google has its own speed test in its search so by clicking that you can see what your internet speed is. Cleaned & air blasted unit Its moot now. */ To do so, swipe down on your Show and select Settings. This technology is amazing when it works but mostly its a huge annoyance. Forget everything you thought about code for this problem before you started this thread. JD: you say it found the physical button, but as far as I know, thats impossible. To prevent this from happening again, inform your house guests about your smart home. Under Devices, click "Echo and Alexa.". Is Bluetooth Better Than 2.4 GHz? Not ST buttons. And deleting it doesnt make any difference. I set up a ST Virtual Device, so that that Alexa will recognize button events. I guess that is why Amazon stopped bundling and/or selling them. Disclaimer: You are responsible for your own safety. If I cannot load Google from this distant location, then you may need to invest in a Wi-Fi extender or upgrade to mesh Wi-Fi to improve signal strength. As these platforms power cloud services for a wide range of smart home manufacturers, the impact is felt far and wide. Pfffttt!!!! Normally, Alexa devices update themselves during off-hours. 1 year ago. It will adjust to the basic pitch and the frequency of the system. For this youll firstly need to disable the specific Skill from Alexas app (under More > Skills & Games > Your Skills > Skill > Settings > Disable Skill), Then Uninstall the app from your phone. Ive checked online to see if the manufacturer is experiencing an outage. I DELETED THE ST BUTTON, THEN RE-ADDED. Onlyits not the SmartThings button. All 3 of my echo dots stopped working at the same time I went on my phone Alexa app and cant even get on that I ha e done everything! Help! Tip: If you want to keep the Whisper mode at night, create a routine. And they use more data compared to other devices. Select "Settings" from the menu options. If not, disconnect from the WiFi. My device is already set up, and it is powered on. It doesnt have double tap or anything like that. alexa smartthings isn't responding. WiFi routers and most smart devices have a 2.4 GHz frequency band. Alexa routines can be triggered by sensors. SORRY ABOUT THAT! Heres the FAQ for how you create a virtual device in smartthings: A Device type handler, on the other hand, is just a little bit of code which is used to tell smartthings how to format messages coming to or from a device. From there, you can go about adjusting the configurations to personalize the system. When dealing with smart light bulbs this is a more frustrating problem. Reset Smart Light Bulbs - Amazon Customer Service And indeed that virtual device is just an on/off switch and an open/close sensor. Alexa Isn't Controlling Smart Home Devices; Connect Smart Home Devices to Alexa; Connect Zigbee Smart Home Devices to Alexa Using Your Echo with a Smart Home Hub; Create Smart Home Groups for Alexa; Use Your Echo Device as a Bridge for Ring Smart Lighting; Remove Smart Home Devices from Alexa; Set Plugs or Switches as Lights in the Alexa App Tip: Buy directly from Amazon to ensure that your smart hub is Alexa-registered. Scroll down and tap Display, then scroll down to the brightness adjuster. govee lights not responding to alexa Toggle navigation. I thought it would be a nice novelty to be able to control them with my Alexa, but this is way too frustrating. So, only do this as your last resort. Im not trying something that is 10+ in difficulty. Alexa no longer controls any of my smart things devices. Instead, you could use double tap on the button as the if in a SmartThings automation (not an Alexa routine) and turning on the virtual switch as the that. And then you use the virtual sensor as the if in an Alexa routine. Are they connected to the same WiFi network? There are steps you can take to ensure a smooth setup. Alexa skills are smart device apps or features inside Alexas system. But the device in the IF would be different between those two. Most users mentioned that this issue was related to the SmartThings side while the Alexa application was working just fine. *** A separate . Its really just software. ESPECIALLY SINCE THAT BUTTON WILL HAVE TO WORK WITH THE SwitchBot Hub TO TURN ON THE COFFEE MACHINE. Its connected and recognized by the Smartthings hub But Alexa reports The device is unresponsive. * Go back and read the long post I just put up. No matter how hard you shout at Alexa, it wouldnt hear you if its muted. Maybe the bjperrion DTH is outdated (and only works with the classic app, but that doesnt seem like it could affect operation), or some other incompatability. Its like building your own brighter/dimmer code. She will do nothing I ask. . I re-enable the SmartThings skill in Alexa and within a day or two, I receive the expiration message again. The device Alexa is attempting to control runs on firmware, which is essentially software that makes the device work.
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