Requests for additional fees throughout the process for shipping, gas, or other expenses.. If it were a Vero complaint, it would have stated that. Be cautious when purchasing items from the following list: This scam is clever because the deceit occurs offline after the eBay transaction is complete. In the news: Jamie Blue of Cameron, North Carolina, purchased an above-ground pool on eBay but it never arrived [*].. Then reach out to the seller by opening up a return and requesting a refund. But scammers also list fraudulent or fake goods and try to get you to pay full price for them.. eBay will not assist with a transaction that occurred beyond its purview. Visit Seller Help - opens in new window or tab to find details of any policy issues with your account or listings, and get the information you need to quickly resolve them. No one can prevent all identity theft or monitor all transactions effectively. Gift card scammers reach out to victims by phone, email, or social media. Scammers dont need your physical credit card to make fraudulent purchases. Millions of items are listed each day, and while eBay takes active measures to protect buyers, fake stuff still manages to make it through. Some sellers simply may not know their items are not real, while others knowingly list inauthentic items and don't think they will get caught. In fact, it is said that eBay allows you to sell official replicas and not counterfeit items. A deal that seems too good to be true or includes a sob story as to why the vehicle is being sold.. I appear to have been scammed after I sold a 450 pair of trainers on eBay about a month ago to a "buyer" in the US. 20% is a good way to start, you know. Once sellers have your money (or bank account information), theyll stop responding to you and never send the item. Always communicate and pay using eBays system so that youre covered by their buyer protection program. Other signs of an eBay Motors scam include: Related: Avoid These 8 eBay Gift Card Scams At All Costs . If you successfully complete a transaction and the buyer pays with a credit card or PayPal, they can easily contact the provider and cancel the transaction. Be wary of listings that are up for sale for only a short duration, especially high-value or hard-to-get items that are heavily discounted. It infringes on someone else's copyright It's prohibited for sale on eBay This isn't an exhaustive list - you'll find all the rules about what's allowed on the site in our listing policies. Here are 11 ways that eBay shoppers can protect themselves against questionable sellers. Message 3 of 3. Take time to read through the listing and check the details. They cant tell me who reports my listings or even how I can prevent my listings from being reported. Why does Ebay allow the sale of counterfeit goods? Providing a resolution if a buyer reports a problem. Further, any testimonials on this website reflect experiences that are personal to those particular users, and may not necessarily be representative of all users of our products and/or services. Used underwear and socks are not allowed. If you don't hear back from the seller in that time, ask eBay to get involved. In this scheme, fraudsters post fake eBay customer support phone numbers on product listings, profile pages, or on websites that show up in search results. Not all features use AI capabilities. As a sub-section of the site, eBay Authenticate was designed to help users shop for luxury items like handbags, watches, and jewelry and collectibles like gold coins, sports trading cards, and comics with 100% confidence. We want you to be happy with your purchase and are committed to making sure you can purchase items from eBay with complete confidence. Consider signing up for Auras identity theft protection with credit monitoring.. It's worth noting that eBay takes a 20% transaction fee when authenticated items are sold. Others may be listing the same or similar items, but this has no bearing on your situation with eBay. 10:22 AM 10 Common eBay Scams and What You Can Do About Them - MUO To my dismay, they suspended my account. The scammer will ask for the victims gift card number to use as payment. Your own words say all the items are similar in how they are made so they are all in violation. They remove it and tell you not to relist. When the buyer contacts the seller to say they didnt receive the item, the seller claims the tracking information shows the item was delivered so the scammer doesnt have to refund the buyers money. If a listing says the item is authentic, but you receive a counterfeit item, report it to eBay and ask for a refund. For example, scammers may offer great deals on the latest gaming consoles, video games, or vintage items (like out-of-print Lego sets)., But hidden within the description, it will say that the listing is for the box only., In another variation of this scheme, scammers list high-demand and expensive items for a low price; but somewhere in the listing, they state: This is for a photo only or Actual item may appear different than photos. When your package arrives, you discover that you purchased only a photo of the item., The scammer is hoping youll hurry to get a good deal or use the Buy Now feature to get the item before someone else does.. The listings will often state that the item is authentic and include photos (stolen or faked) that will lead you to believe you're purchasing the real thing. They should be able to show you a copy of their receipt or similar paperwork. And because you didnt use an approved payment method, you cant dispute the transaction. Be especially careful if youre linked to an eBay listing from a social post. If you have been scammed, well show you the steps you can take to report it. Follow these steps if you think your item is counterfeit: If you believe your item is counterfeit, or isn't as described, contact the seller first. you can also report the seller and leave negative feedback. She is moving to Chicago to avoid painful memories and she put the car in ebay motors they will contact me.. just give me your full name, email and phone number.She has free shipping as part of the deal. Although that's quite a bit more than eBay's standard 10% transaction fee, it's worth it. Listings need to follow these guidelines: Take original photos that are large and clear, showing multiple angles and all details, Do not hide or blur logos or any parts of the item, Do not list an item if you are not certain it is authenticor if an authenticator has been unable to confirm its authenticity. If so, they have an obligation to be TRANSPARENT with their sellers because the sellers are the reason why eBay makes money! If you've come to terms with never owning your dream watch or designer handbag because of an egregious retail price, eBay Authenticate can make it a feasible reality. They may just be trying to prolong their scams without getting reported.. All ebay does is get a notification from the Rights Holder that XYZ needs to be removed. We invest significant resources into creating a safer marketplace for our users. If you're accustomed to shopping on eBay, using eBay Authenticate isn't much different you shop, pay, and receive your items in the mail. If you signed up for Aura through a free trial, then your membership purchase date will be the date you signed up for your free trial, and you will have 60 days from the date you signed up for your free trial to cancel and request a refund. Luckily I was able to contact the Global center and stop the item from shipping to the buyer. Be aware and act cautiously as financial dealings online can be risky no matter how careful you are. Reported twice an item well before the end of the listing, but allowed to continue to the auction end. I then pack it and send it to E bays Global Shipping in Kentucky and send the tracking number to the buyer. For example, youre more likely to get your money back if you use a credit card or your paypal account [, Send fake emails to eBay users who didnt win an auction item and claim they have a second chance to buy it., Use the eBay messaging system to indicate theres a second chance to buy an item, but request that you wire the purchase price amount to a non-eBay email address. I ended up having to give a refund in fear the buyer is going to give me bad feedback. All rights reserved. Never rush a purchase. Do you not understand? It is not a reason to flout the rules and relist. You dont need to be a rocket scientist to know that. Unfortunately, scammers take advantage of this system and may: If you fall for a fake second chance offer, youll pay the scammer but never receive the item. A reseller is not going to do that.how stupid. Haha, and how can I relist listings that have been permanently pulled from my account? ebay doesn't allow it, but they cannot check every item so they have the money back guarantee. Because eBay and PayPal have a record of the transaction with postage, they need proof that you sent the item in the mail - which, of course, you can't provide. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. Hmm The word custom and lego makes it a fake if you have yet to figure this out. They are absolutely not and I have the receipt as well. The description herein is a summary and intended for informational purposes only and does not include all terms conditions and exclusions of the policies described. Related: Brushing Scam: Is This Free Amazon Package Legit or a Scam? I make listings for new items and then - BAM - a few (not all) are claimed to be fake with no explanation given - except that eBay claims the items I bought ARE FAKE! If you switched to a new annual plan within 60 days of your initial Aura annual subscription, you may still qualify for the Money Back Guarantee (based upon your initial annual plan purchase date). I had a pair of shoes I bought at a department store listed with tags and photos and it was removed for being "counterfeit!" E bay is now forcing sellers to buy their shipping labels at a higher cost and still making a lot of money from it. On its Prohibited and Restricted Items policy page, eBay points out which items are prohibited from their listings: To identify an imitation item, look at all the pictures. Ebay will always tell you that our programming won't catch everything, but honestly, that bullshit because if that was the case front page items that have sold hundreds and thousands of product would be pulled first. Does True Religion Jeans have a factory in China? From 2013 through 2017, he served as senior communications manager for Terapeak, which offers marketplace research and listing analytics to online sellers. another scam they will say they are selling a item say half price then you purchase that item i e cost 500 you pay 200 secondhand they then will sell the item to you hoping the money will be released from e bay say they sent via e bay with a tracking number your then thinking well giving me details been honest saying that in box this not in box all week messaging this person wheres my item so convincing they said they sent without something or no its not that type so in your head your believing be here soon then you see a tracking number type it in its actually e bay standard royal mail 5 days later no item then they start saying wont come any quicker, well my advice open case instantly as 9/10 of time no tracking the buyer will reward not to get black mark against there name and tell you its ok ill sort it sorry did not come the scam they borrow your money for a week never sent a item soon as open case instantly refund loan of a few hundred quid no interest they borrowed of you perfect for people who e bay trust be careful as in meantime your waiting to open a case and hoping you lose they win either way win with borrowing money of you interest free as skint for week even better if you lose they get to keep your money please be aware of this scam happened to i was refunded by them or e bay not sure 5 days later though either way very devious. The scammer pretends to be Ebay customer service and convinces the victim to hand over money or sensitive information. - edited 12-29-2021 He's covered everything including the industry's shift to producing more sustainable clothing, the most comfortable loungewear, all of the best places to shop for affordable business casual attire, and more. I like to sell custom printed Lego minifigs from the Minifig Co. (TMC) and eBay has flagged a few of my items as fake. Particularly if the item is expensive, popular, or desirable (such as new cell phones or gaming consoles). It's usually not a good idea to trade with accounts that have bad feedback. Review the sellers terms to ensure that youre protected if the seller doesnt follow through with sending the item.. eBay is very aware that scams occur on the website. Here are some of the most common ways eBay sellers are scammed. Ebay Says my items are counterfeit and won't tell me why Did Scammers Use Your Credit Card? The certification service includes fulfillment to the buyer and is available to select brands of handbags, watches, and sneakers. Legitimate reps will not ask for this information. Amir's coverage also includes eyewear, watches, and grooming products like electric razors and men's skincare. All fees paid or payable in relation to listings or accounts on which we take any action will not be refunded or otherwise credited to your account. They paid straight away, and the delivery address was a . This guide will tell you about the most common eBay scams, what to look for, and how to protect yourself. This ensures that youre using an official contact method, rather than a potentially dangerous phone number. Let's say you have a designer handbag that you want to sell. A buyer from Europe orders at item and pays for it. Learn More:Why Scammers Want Gift Cards (and How To Avoid Gift Card Scams) , It can be very frustrating to narrowly miss out on an item you wanted. Its unfair that I have to lose money from this happening and this past month way to much due to possible scammers or I guess USPS losing my orders. I mean they might as well report every single listing as fake because who really knows what is fake and what is not? Once the scammer has your money through untraceable means, they will stop communicating with you and will not send the item. You close the listing and send the item, but either they dont pay, or they dispute the transaction with eBay, claiming the item was broken or that the listing was a fake. We do not claim, and you should not assume, that all users will have the same experiences. - edited Always log in to your account before contacting eBay support. In either case, both sellers face sanctions from eBay if their items are found to be counterfeits or replicas. The buyer gets a good deal and eBay makes a percentage off the sale. Removing them protects sellers and their buyers from buyer protection claims and financial loss. Knowing this, some scammers will buy from you and then demand money be sent through private means so that negative feedback wont be left on your account. I could prove I had been scammed but eBay wasn't on my side I, an ebay seller, am being sued for selling counterfeits? Sellers of popular and desir. I always receive the very general email from eBay hoping to educate me about my fake listings- what a joke. I know the cheaper sellers are scammers because I do not sell wholesale or at any cheaper price. I purchased and sent $1000 for an item from a seller on eBay then the seller said I need to send another $1000 for the insurance then the shipment was stopped in Arkansas border and needed to send $800 to get it from Arkansas border the item supposed to been delivered February 25,2022 to me here it is March 17,2022 and I still havent received it after paying $2800 to get the item to me through eBay I was scammed by this seller that used eBay because they got my money and I got no item I paid for Im disputing it now through my bank and its under investigation they robbed me of $2800. They may reason that when sales are conducted offsite the seller (you) can avoid paying transaction fees. Buyers want to shop with confidence, and this is an easy way for them to do it. It's worth noting that eBay takes a 20% transaction fee when authenticated items are sold. If your item is eligible, you can then send it into eBay for authentication using a prepaid shipping label. Yes it is You may have been the only person who reported the listing so wouldn't have been anywhere the top of the bots priority list to take it down. These items may infringe on someone's copyright or trademark. What Happens If You Get Caught Selling Fake Stuff on eBay? Received counterfeit and ebay decides to side with - The eBay Canada You end up owning expensive packaging, without the desired product. Lego and Lego Minifigure are trademarked. The email will state that the payment will be released to you once you have proven that the goods have been sent. Counterfeit item policy | eBay Examples of counterfeit products include: A replica handbag, watch or pair of sneakers. I saw a car in craigslist and when I contacted the seller she made a very heartfelt story that her husband passed away in COVID and she is selling his car very cheap 2011 Honda CRV for $1000. If youre the victim of an eBay scam, there are steps you can take to recover your money and protect others from the scam: eBays Money Back Guarantee helps protect buyers and sellers. Investigating the Fake eBay Market for $25,000 Beanie Babies - Vice Ebay does what a VERO member reports; as follows: This is a VERO (Verified Rights Owner) takedown. The service is free to buyers and covered by eBay's Money Back Guarantee. 471 Mar 10, 2009 #1 I just got a very disturbing email from a buyer claiming my authentic item was a replica. Etsy then accepts payment at full price and authorizes the order, then pays me the full price and I ship the order. I asked they why they are and they just told be there is a discrepancy in the listing. In this scam, fraudsters take advantage of eBays seller protection program. The buyer then tried to repeat that same scam several times. The email they sent me is below. We dont allow counterfeit items, replicas, or unauthorized copies to be listed on eBay. Basically I find good items off Amazon and resell them on eBay. Your purchase is covered by the eBay Guarantee, which entitles you to receive your money back if the item you receive doesn't match what is listed. Give them a chance to sort things out for you. We don't allow counterfeit itemsor unauthorized copies to be listed on eBay. That's why we manage our marketplace, working closely with the big name brands and small businesses on our platform. Many scammers will sell cheap items to boost their overall rating before trying to scam people on more expensive listings.. Next, look at where the item was manufactured. Buyers of art often feel a strong connection or appeal to a piece, and the smallest details will matter. Related: How To Tell if Someone Is Scamming You Online , Most eBay scams stem from fraudulent listings or misleading sellers. I've never purchased a high-end watch or designer handbag on eBay, but I have made many successful purchases on the sitein the past. How do they sell my exclusive manufactured trademarked product for lees than I do?? Items are only covered by the latter. e-bay couldnt give two hoots for sellers as long as they are making money. For example, if you want a Rolex watch or a Chanel handbag, you will absolutely spend more at retail locations compared to shopping on eBay, since the items listed on eBay are generally going to be lightly used. The only difference between your story and mine is instead of a car its a 4 wheeler, and her husband died of a heart attack. Digital content (including NFTs and other intangible goods), Real estate, websites, and businesses for sale, Look for warning signs of a scam such as not receiving a tracking link, or getting tracking information that doesnt work.. If you find an item on eBay that you think is fraudulent, report the listing directly. It could be a matter of there being too many counterfeits on the market. 18-05-2022 7:57 AM. The following is a list of items that are not covered, which means the seller can accept payment, fail to send the item, and then you as the buyer have no recourse through the eBay website. When Simon Lane was looking for a new John Deere tractor for his farm, he thought he hit the jackpot when he found one on eBay at a below-market price. I have to take her to court! While it seems like eBay should cover losses for a scam that is this obvious, there are some specific situations in which purchases arent covered by eBays Money Back Guarantee. I have 100% seller feedback. Think about it, how does eBay know for certain that every item they claim is fake - is actually fake? If you get a Second Chance Offer, check that the message is in your eBay message inbox as well as in the Bids/Offers section of your My eBay page. Full access to plan features depends on identity verification and credit eligibility. Dollars. No, this would never have happened to me because I don't list fakes, and as pointed out by katzrulz15 your items are considered fake when you list them as Lego. i think someone is trying to scam me like this to. Always sign into eBay (or use their mobile app) to find a vehicle, and complete the checkout process directly on eBay. When you buy through our links, Insider may earn an affiliate commission. Research the sellers history and inventory for signs that they could be a scammer. Part of the reason why Folks could have received a counterfeit machine is because third-party sellers on Amazon can list their products under a brand's listing, making it tough to tell who. Software, music, movies and other media must be original and not unauthorized copies. I really feel like I am not getting any protection from scammer buyers on eBay. Copyright 1995-2023 eBay Inc. All Rights Reserved. Lenders use many different credit scoring systems, and the score you receive with Aura is not the same score used by lenders to evaluate your credit. Your individual results may vary. If the shipped item was sold for under $750, delivery notification is adequate proof. Can You Sell Fakes/Replicas on eBay and Get Away With It? 12-30-2021 You can make and print such but can not use copyright logos such as lego or any other trade marked or copyrighted (right owners) names etc Oh and as for you getting hit when other do not: easy, the bot found you, and or your listings are being reported. Dont give eBay sellers your personal information. In one example scammers contacted AT&T customers and told them eBay would pay half of their cable bill if they paid six months upfront using eBay gift cards. On eBay, you can find the right items, at the right priceworry-free! Although that's quite a bit more than eBay's standard 10% transaction fee, it's worth it. eBay is full of listings for legitimate high-quality items. If you do, eBay will consider the transaction as returned or refused, which means youre no longer covered by eBays Money Back Guarantee, and you can no longer dispute the sale.. Counterfeit goods are not allowed on eBay. 12-31-2021 Some scammers post on social media about authentic goods and then link to an eBay listing for a fake, fraudulent, or unbranded version., These scams can often be large operations like in the case of two Florida entrepreneurs, who were recently convicted of setting up dozens of eBay and Amazon FBA storefronts and selling ~$1 billion in counterfeit Cisco equipment [*]., Triangulation fraud is a sophisticated eBay scam in which fraudulent sellers use stolen credit cards to siphon funds from unsuspecting victims.. Than I have gotten some buyers who claim to not have received their orders so I end up having to refund them cause I only have the receipt of the postage and picture I took of their order before shipping and eBay wont cover it when you dont have tracking. What is the policy? 08:58 AM. If they can't confirm the authenticity of your item, you'll receive a full refund. Do not relist them. In the rare instance that you do have doubts about the authenticity of an item you've received, you can contact the seller, return the item in the same condition you received it in with the eBay Authenticate tag still attached, and the experts will re-authenticate your item. Buyer Issues a Chargeback. Merry Everything & A Happy Always Software, music, movies and other media must be original and not unauthorized copies. Unfortunately not everyone who gets caught for selling fake stuff on eBay is . Copyright 1995-2023 eBay Inc. All Rights Reserved. Before buying, contact the seller through eBays messaging system to ask for additional information to help you verify that its not counterfeit. Nonetheless, the site is saturated with imitation merchandise. Following through on their stated return policy. I feel like eBay never has the sellers side and we are the one who makes them their money. I will not accept such horrible service. A buyer tried to scam me out of a pair of boots, Ebay alerted me that someone purchased my boots, and I was excited, so I checked to see if Ebay sent another alert stating the item was paid, and ship It. If the seller isnt willing to help or there are warning signs of a scam file a report with eBay. There is one more scam that I have had to deal with. You can also ask the seller to show you proof of authenticity. Fraudulent sellers create fake listings that include misleading information or prices that seem too good to be true., If you engage with the seller, theyll either trick you into paying for fraudulent or broken items, convince you to send them money outside of eBays platform (so you cant file a dispute), or lure you into giving up personal and financial information which they can use for identity theft., In many cases, scammers use high-pressure sales tactics that make it hard for victims to notice red flags.. If you see an item that shouldn't be listed on the site, let us know so that we can investigate.
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