All postings and use of the content on this site are subject to Intel.com Terms of Use. Apparently there is no compatible processor. In the Target field, at the end add a space and then the following DISABLEPLATFORMCHECK=1. Just add space between msi and disablecheck=1, i couldnt find the Intel_XtuInstaller.msi file. The browser version you are using is not recommended for this site.Please consider upgrading to the latest version of your browser by clicking one of the following links. Hi, so just today I received a replacement unit for my Lenovo X1 Yoga due to a defective screen. [3374:2EE0][2018-10-12T02:59:15]i360: Creating a system restore point. Always report mistakes Attempted to install on an unsupported platform It adjusts CPU power state. Jul 12, 2017. [3374:2EE0][2018-10-12T02:59:18]e000: Error 0x80070643: Failed to execute MSI package. 7.7 was the last one that worked. I got my laptop from my school, and i cant get into the bios so anything within the bios isnt an option. Intel XTU Install Helper is designed to automate such procedure, providing an easier way to install XTU on unsupported platforms. The Intel XTU overclock software fails to install citing an "Attempted to install on an unsupported platform" error. Rogrio, Thank you very much for your response. Intel Extreme Tuning Utility (Intel XTU) shows error during the installation: Attempted to install on an unsupported platform. I have a feeling that this system instability, and XTU's install problems are linked, though I don't know for sureand would still like to pursue troubleshooting the XTU software itself. Intel has been dropped XTU support for certain CPUs (Such as 8550u, 8250u, and etc), resulting installer to reject installation process with 'unsupported platform_error'. After installation of xtu, copies of these drivers are located in the xtu installation folder in program files. I appreciate all the information provided. I attempted to manually install these drivers with the inf file which includes the needed sys file using pnputil which prints a message that driver packages have been added. Run IntelXTU_Install_Helper.exe XTUSetup.exe in cmd (or PowrShell). Let us know if you still need assistance. BUILT IN - ARTICLE INTRO SECOND COMPONENT, Content Type: Product Information & Documentation, 8th Generation Intel Core i7 Processors. Please be aware that your processor is not supported by Intel XTU. Sign in here. If any error occurs, please submit a new issue with created error.log file. I'm using a Dell XPS 13 9360, which has an intel i7 8550u. I would love to see a solution to this! Sorry, you must verify to complete this action. Current theory is that Intel XTU also try to detect the platform its running during startup instead of just during installation, and unlike I7 8550U, none of the Ice Lake platform have ever been supported by XTU, there are no legacy code for XTU to fall back to. You just have to love PCs. Any other inquiries, do not hesitate to contact us again. // Intel is committed to respecting human rights and avoiding complicity in human rights abuses. IGD Multi-monitor is disabled. Based on that, it is expected for the application to show all kinds of inconsistencies and not to work as expected, including problems, like in this case, at the moment to try to update it. I have attempted a workaround that allows the software to install, however the software will still not allow me to overlock, indicating that this platform is unsupported? Does anyone know either a way of getting intel XTU to install, or if there is any other software that I can use to undervolt my CPU? Ok, I did it again and changed the explanation as it looks like the installation routine changed. Thank you for your patience in this matter. Please click the verification link in your email. It's not about the hardware in your rig, but the software in your heart! I did the workaround that allowed Intel XTU to install on an "unsupported platform", but am still unable to overclock the CPU via Intel XTU. If you would like to continue to use Intel XTU, you should go back to using the version you previously had on the system prior to installing the 7.7.0 release (the 7.6.0 version or newer will support SKL-S/H). Posted in Cooling, Linus Media Group Use command line arguments to cause the installation to succeed. It's worth mentioning that since my initial post, my system has been incredibly unstable (as the SSU log will no doubt show.) I needed to underclock my CPU. Attached is the XTU log from my last attempted install. You must log in or register to reply here. Cul es la marca y el nmero de modelo que est utilizando? This is really usefull! Internal graphics is set to "auto." I noticed they updated the installer roughly a month ago. OpenSSL Error messages: [Solved] Android Studio For Mac Error: Intel HAXM is required to run this AVD,VT-x is disabled in BIOS, After npm5, execute NPM cache clean and report an error, jenkins+sonar-scanner Scan Error: Failed to find typescript module.Please check, NODE_PATH contains location of global typescript or install locally in your project, 4 ways to update to the latest Node.js version on a Mac, Win7 is unable to install the program to prompt the installer integrity check has failed, Caffe installation and compilation problems importerror: no module named skimage.io, Another installation is in progress is prompted when win7 installs new applications, The Difference Between Hadoop job-kill and Yarn application-kill, [Solved] The bean sysDictService could not be injected because it is a JDK dynamic proxy. [3374:2EE0][2018-10-12T02:59:15]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, options: 0x7, disable resume: No [3374:2EE0][2018-10-12T02:59:15]i000: Caching bundle from: 'C:\Users\joemp\AppData\Local\Temp{1DA93E47-63FD-4398-8A5C-1B0B0C78FDF9}.be\XTUSetup.exe' to: 'C:\ProgramData\Package Cache{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}\XTUSetup.exe' [3374:2EE0][2018-10-12T02:59:15]i320: Registering bundle dependency provider: {6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, version: 6.4.1.25 [3374:2EE0][2018-10-12T02:59:15]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, resume: Active, restart initiated: No, disable resume: No [3374:2BE0][2018-10-12T02:59:16]i305: Verified acquired payload: XTUInstaller.msi at path: C:\ProgramData\Package Cache.unverified\XTUInstaller.msi, moving to: C:\ProgramData\Package Cache{275588D7-6C9D-4FB0-BBAE-2FA3F7C2DADB}v6.4.1.25\XTUInstaller.msi. Please do not enter contact information. After investigating this further, we would like to inform you that in Intel XTU 7.7.0 we discontinued support for SKL-S/H (Skylake) per our rolling platform support model as that platform is very old and discontinued. How to install WKHTMLTOPDF 0.12.1.4 on Ubuntu 16 Xenial. Windows 10 version 21H2. Related Products This article applies to 1 products Show all 1 I tried restarting laptop, searching the registry for anything related to xtu but nothing seems to fix it. Lets users to install XTU on unsupported platforms. Thank you for checking and responding. For this scenario, it is important o mention that your Intel Core i7-4790K processor is not supported/compatible with the tool, as you can confirm in the following link: https://www.intel.com/content/www/us/en/support/articles/000057552/processors/intel-core-processors.html. I have already ordered that processor. I am going to work on the case. Still, we suggest to get in contact directly with AsRock to make sure the latest BIOS version is currently installed on your machine or to gather the instructions on how to update it: Hello Rogrio, I just wanted to check if the information posted previously was useful for you and if you need further assistance on this matter? Solved: Hello. status : rolling back action, https://drive.google.com/file/d/1HqoZhakNSwBsyTHxj8n3Wi1wc6Fk_1BS/view?usp=sharing. For any other inquiries, please don't hesitate to contact us back. Intel technologies may require enabled hardware, software or service activation. // Your costs and results may vary. Solved Jump to solution The Intel XTU overclock software fails to install citing an "Attempted to install on an unsupported platform" error. C:\ProgramData\Package Cache\ copy that. Uninstall Intel XTU. Processor is a i7-6700k, which is listed as supported. For more complete information about compiler optimizations, see our Optimization Notice. Please click the verification link in your email. Throttlestop software is designed to undervolt laptops. [3374:2EE0][2018-10-12T02:59:15]i358: Pausing automatic updates. Thanks for your help. Couldnt find the (.msi) file in any of them. GitLab: couldnt execute POST against https://gitlab.mysite.com/api/v4/runners: Post https://gitlab.mysite.com/api/v4/runners: x509: certificate signed by unknown authority, GE APEL50LZ 50 Qt Per Day Dehumidifier Review. Thank you very much for this fix. The boot drive was wiped, and I installed from a fresh install file. I am experiencing the same issue. Another installation is in progress. The list has been updated with the following supported processors: Intel Extreme Tuning Utility (Intel XTU): https://www.intel.com/content/www/us/en/download/17881/29183/intel-extreme-tuning-utility-intel-xtu.html?wapkw=xtu. If you need any additional information, submit a new question, as this thread will no longer be monitored. Thanks again for checking into this. Does anyone know why that might be? You can put the file anywhere. Were you able to check the previous post? if u have any other way to undervolt the CPU, it will be appreciated. I have since uninstalled the software.All attempts to reinstall XTU after this point have failed.2. You can also try the quick links below to see results for most popular searches. Dell Latitude 5501: is it worth upgrading the CPU . For more complete information about compiler optimizations, see our Optimization Notice. The BIOS settings I used from my previous system, where XTU worked, are still in effect. 7.7 was the last one that worked. This issue also came up with the previous (7.8) release. When it gives you the error, do not click Ok. Make sure it still looks like this. Now go back to explorer. The .msi file will be in one of those two. A tag already exists with the provided branch name. You should be able to find it in one of those folders. How to underclock i7 13700k on Gigabyte aorus z690 elite ax. So, if you put it in, say c:\xtu you would just do the same thing in that folder. C:\Users\your-user-name\Desktop\Intel_XtuInstaller.msi DISABLEPLATFORMCHECK=1. When you launch the Intel XTU, click the Help tab located in the upper-right corner of the application to view the help document on how to use this utility. // See our complete legal Notices and Disclaimers. Intel Core i7-8650U Processor (8M Cache, up to 4.20 GHz), Why Intel XTU may show message: Attempted to install on an unsupported platform. This commit does not belong to any branch on this repository, and may belong to a fork outside of the repository. Sorry, you must verify to complete this action. #1. Make a shortcut in the folder, then adjust the properties. For more complete information about compiler optimizations, see our Optimization Notice. I dont know why you are getting that conflict with an already running app. [0C74:2708][2018-10-12T02:59:12]i052: Condition 'VersionNT64' evaluates to true. God bless. That is correct. My CPU is 8550u. First, you were unable to install Intel XTU, but know you managed to install it and the only remaining issue is that you are unable to use the overclocking settings. Is this correct? You don't necessarily need a PC to be a member of the PCMR. Please click the verification link in your email. insecto esperanza verde, for sale owner finance putnam county florida,
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