The staff was unfriendly and cold, Ask 408francesf about Hilton Palacio del Rio, Ask Kelley S about Hilton Palacio del Rio, We compared the lowest prices from 8 websites, We compared the lowest prices from 9 websites, Holiday Inn San Antonio-Riverwalk, an IHG Hotel, Relax with a $100 Spa Credit with Your Stay, Holiday Inn San Antonio SeaWorld, An IHG Hotel, JW Marriott San Antonio Hill Country Resort & Spa. Sounds like we missed the mark on providing you what you deserved. I loved this hotel. This is a Preferred Partner property. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Saw the parade from the hotel, hosted by a private company. Please see our partners for more details. Room Service; 24 hour front desk; Fitness Center; Restaurant; Again, we thank you for your past loyalty and hope you will consider our hotel for future stays as this feedback will surely be put into practice. The check-in process was quick and simple. Robin S. (Individual traveler, booked 1 room), from . What are some restaurants close to Hilton Palacio del Rio? Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. It'll be a delight to share your sentiments with our entire team at our next all-hands meeting. Yes, guests have access to a pool and a fitness centre during their stay. The Hilton Palacio Del Rio Hotel. Disappointed - Hilton Palacio del Rio - Tripadvisor Where is Hilton Palacio Del Rio Hotel situated? Our room was right outside the auditorium and you couldnt really see due to trees but you could hear and feel the festivities and the culture of the riverwalk, which was absolutely what we wanted. Every room in our 4-Diamond hacienda-style hotel has a balcony overlooking the River Walk or the city. Ask grandma_bexar about Hilton Palacio del Rio, Ask ConchoTrav about Hilton Palacio del Rio, We compared the lowest prices from 14 websites, We compared the lowest prices from 15 websites, We compared the lowest prices from 10 websites, We compared the lowest prices from 13 websites, Stay twice and get a $50 gift card when you book direct at ChoiceHotels.com, We compared the lowest prices from 11 websites, Embassy Suites by Hilton San Antonio Riverwalk Downtown, La Quinta Inn & Suites by Wyndham San Antonio Airport, We compared the lowest prices from 12 websites, JW Marriott San Antonio Hill Country Resort & Spa. Pretty hotel. HILTON PALACIO DEL RIO - 526 Photos & 292 Reviews - Yelp Hilton Palacio del Rio 931 Reviews. unfortunately, after paying $500 a night, i found out that the room faces the riverwalk, which during the day is delightful, but the band starts playing at 7 PM and doesn't end until midnight. Zachry and his wife Molly were the first people to check into and "ride" their hotel room, Room No. Afterall, hospitality runs through our veins and we sincerely appreciate your noticing this. Were checking available properties nearby. We're so glad to hear that from the moment you pulled into our front drive, that the team made you feel at home. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The staff speaks multiple languages, including English and Spanish. What is the distance from Hilton Palacio Del Rio Hotel San Antonio to San Antonio city centre? The cheapest price a room at Hilton Palacio Del Rio was booked for on KAYAK in the last 2 weeks was $194, while the most expensive was $389. Also, our culinary team will be delighted that you enjoyed our Lobby Bar. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Fee. During your visit, that room type was sold out and we were not able to offer a quieter room. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Until then, we wish you happy travels! Chart displays number of guests per room layout. Skip to main content. This 15 minute video shares our unique story about how we came to be thanks to HemisFair '68 Worlds Fair. The Arneson River Theater is also located adjacent to the hotel. Zachry Company Video, Coordinates: .mw-parser-output .geo-default,.mw-parser-output .geo-dms,.mw-parser-output .geo-dec{display:inline}.mw-parser-output .geo-nondefault,.mw-parser-output .geo-multi-punct{display:none}.mw-parser-output .longitude,.mw-parser-output .latitude{white-space:nowrap}292521N 982916W / 29.4224N 98.4878W / 29.4224; -98.4878. Tracie. Rooms open to balconies. Hilton Palacio Del Rio Reviews, Deals & Photos 2023 - Expedia Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. The valet promptly greeted me and shared helpful information prior to taking my car. Hilton Palacio del Rio, San Antonio: Veja 3.888 avaliaes, 1.202 fotos e timas promoes para Hilton Palacio del Rio, classificado como n 49 de 398 hotis em San Antonio e com pontuao 4,5 de 5 no Tripadvisor. Spotlessly clean rooms with comfortable triple sheeted beds. Yours is not typical of a guest review, and sounds like we could have offered you an extra amenity to improve your stay. They very well know about the problem, but the night manager told me "it is out of our control". Balcony overlooking the river was great. What room types does Hilton Palacio Del Rio provide? The Arneson River Theater is also located adjacent to the hotel. We just celebrated our 50th birthday April 6, and because of your interest in our history, you might be enjoy watching "A Tall Story" on YouTube. We are happy to hear that you found our service to be wam and friendly.Also, our culinary team will be delighted that you enjoyed our Lobby Bar. Review tags are currently only available for English language reviews. Juan from Hilton Vacations was especially helpful and knowledgeable. Close to the airport, 30 min drive. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. Extremely clean building and rooms with nice decoration. Top room amenities include air conditioning, a flat screen TV, and a refrigerator. We will work to make this more apparent for guests.Again, we thank you for your past loyalty and hope you will consider our hotel for future stays as this feedback will surely be put into practice. Discover genuine guest reviews for Hilton Palacio Del Rio, in Downtown San Antonio neighborhood, along with the latest prices and availability - book now. We appreciate you choosing to have a stay-cation with us, and hope to see you soon. Breakfast of Huevos Rancheros and the Smoked Salmon/eggs on sourdough toast was delectable! We knew of the limited maid service so we requested extra towels, coffee/creamer/cups for the in room coffee maker. Varied breakfast at the hotel restaurant;))). The restaurant did not have any light breakfast item. BGSanAntonio, Director of Sales at Hilton Palacio del Rio, responded to this review. Balcony Hilton Palacio del Rio - Home - Facebook The room was spacious and I enjoyed sitting on the balcony especially in the evenings. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Price not available for the given date range. Air conditioning This is always our top goal and will be discussed at the next team member meeting. Tripadvisor performs checks on reviews. Omni La Mansion del Rio has a TripExpert Score of 89 with praise from 10 reviewers including Oyster, Frommer's and Lonely Planet. Room service was GREAT - Review of Hilton Palacio del Rio, San Antonio Iron, 380 feet Thank you again for choosing Hilton Palacio del Rio. This is the version of our website addressed to speakers of English in Canada. Air conditioning This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We will surely be researching this. . We liked hilton palacio del rio 4-star hotel in San Antonio. There was high speed internet access at the property. Until then, we wish you safe travels. Thank you again for choosing to stay with us. Comfortable decor of the room. Service 4.5. This was a really good stay, we would come here again. Hilton Palacio del Rio is in the best location, right on the riverwalk, walking distance to the Alamo, River center mall, food and right next door to La Villita. Available services like room service and daily housekeeping let you get the most out of your time at the Hilton Palacio Del Rio Hotel. Being diamond was granted a river view upgrade and the full buffet breakfast was up to par of and above avg. Showcasing a river view, this room has a flat-screen TV with cable and a fridge. I highly recommend this hotel. You can return to this list any time via the navigation menus at the top of the page. Hilton Palacio del Rio The lobby is beautiful and the upstairs bar was very nice. Fee. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. The stay were very nice and helpful. Yelp users havent asked any questions yet about. Loved the Irish bar. Tracie. Contributions should be appropriate for a global audience. Business travellers will have access to meeting rooms and a conference space provided on site. The staff is very wonderful and treat you like this is your home away from home. This is the version of our website addressed to speakers of English in the United States. We were in town for a conference and the location to conference center was initially the reason for choosing this hotel, but we are so glad we did. Set along the riverside, River's Edge Caf and Patio Bar offers American and South Texas cuisine. Wonderful safety & Loss Prevention staff. She made our anniversary mean special with her gift of chocolate covered strawberries, wine, and a card congratulating us that day. It would bring us great joy to host you again in the future to ensure you a true 5-star Palacio del Rio experience. Your time with us is most appreciated, and we hope to see you again real soon. Comfortable bed and large balcony. She did a great job . The location was close to the conference center and on the river walk. Tracie, We chose this hotel due to its location at the Riverwalk and the price looked reasonably at 1st. Our guests praise the helpful staff in our reviews. Yes, Hilton Palacio Del Rio Hotel San Antonio offers free cancellation. My hotel room had a walkout balcony with a view of the river walk. Until then, happy travels! The view was beautiful, the service was excellent! The breakfast was great. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Is Hilton Palacio del Rio located near the city centre? What a great. Previous Carousel, 2 of 2. HILTON PALACIO DEL RIO, SAN ANTONIO, TEXAS: 1.202 fotos, comparao de It made our time in San Antonio very special. Again we will be back and tell our friends. Which room amenities are available at Hilton Palacio del Rio? Discover, This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. Very Good. Choose your dates to book todays available rooms and rates. For bookings made on or after 6 April 2020, we advise you to consider the risk of Coronavirus (COVID-19) and associated government measures. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. The Hilton made it happen. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Interesting hotel, ideal location, beautiful bathrooms. Learn more about us. It was a scramble just to park your car in line, when there were other card waiting. The bed was comfortable, after a long drive. It's great to know that you had a comfortable and modern room with no issues and found all of our employees to be friendly.Furthermore, we are delighted that you enjoyed our tasty breakfast and took advantage of our outdoor seating on the Riverwalk. We're disappointing to read of. The view of the Riverwalk and the city of San Antonio was wonderful. Gorgeous and relatively quiet rooms, extra comfy beds. Wonderful location and staff, excellent prices. King Room with Roll-In Shower - Disability Access. Child care and children's menu are available at the hotel for guests' use upon request. What are some of the property amenities at Hilton Palacio del Rio? Booking.com does not accept responsibility or liability for any reviews or responses. The structure is notable for being a milestone in the use of Modular building . Children 18 and above are considered adults at this property. Review of Hilton Palacio del Rio. If the River Walk is your primary destination, Hilton Palacio del Rio is the place to Hilton Palacio del Rio is in the best location, right on the riverwalk, walking distance to the Alamo, River center mall, food and right next door to La Villita. Please dont include personal, political, ethical, or religious commentary. What payment methods do you accept at Hilton Palacio Del Rio Hotel San Antonio? So much for having status as a Hilton Honors member. The hotel was constructed for the 1968 World's Fair, HemisFair '68, and was designed by Cerna & Garza Architects. Hilton Palacio Del Rio - Events and Weddings Until then, happy travels! See all. The room was clean and extremely well furnished with a great view of the riverwalk. Iron, 300 feet In regards to management Nikka is a phenomenal manager and was able to ensure that visitors and HHonors members have everything they need to have a, Dear Melody X, Thank you for your recent stay and sharing your 5-star review! Check in was a breeze and service was good. We can not wait to come back and stay. . Your compliments are appreciated and will be shared with our team members. Yes, valet parking is available to guests. What food & drink options are available at Hilton Palacio del Rio? opportunity to also recognize those that have dedicated 25+ years of service! (Mr. Pat Sanchez). Thank you also for being a Hilton Honors Gold member and choosing to stay with us. The closest airport is San Antonio International and it is placed within 25 km from Hilton Palacio Del Rio Hotel. They had an easy check-in. The exceptional service and the attention to detail were stand outs! Thank you again and we look forward to hosting you soon! Diners Club, The bed was old and uncomfortable. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Both properties are endorsed by professional reviewers writing for major publications. We chose to eat breakfast in the hotel and it was excellent. Hilton Palacio Del Rio. If you want to request something specific, you can do that after you select your rate. no room service in the morning was disappointing. Service was great. Hilton Palacio Del Rio Hotel is only 1.3 km of Southern Pacific Passenger train station. Hilton Palacio del Rio, San Antonio - Precios actualizados 2023 Hotel was very nice but band outside was so loud we could hear every word that was sang They did not stop playing till after 1:00 am. 200 South Alamo Street, San Antonio, 78205, TX. What facilities can be found in the rooms at Hilton Palacio Del Rio Hotel? Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. Hotel is wonderfully situated on the river and we had fun hanging out on the balcony and watching the river barges load and unload - very colorful at night. The Hilton Palacio del Rio is a 485-room, 21-story hacienda-style hotel in San Antonio, Texas that opened in 1968. Cart. While the cost seems high, we do guarantee spaces for our guests and provide unlimited in/out privileges. Zachry's 300-ton super crane that will lift 35-ton prefab rooms to top of the Hilton Palacio del Rio Hotel is seen on Oct. 25, 1967. and your very own wedding catering specialist to assist with menu options. Each room at the hotel has a private balcony, a plasma television, high-speed Internet access and comfy bedding. Dining and drinks. Thank you again and we look forward to hosting you soon! What facilities can be used at Hilton Palacio Del Rio? If your plans change, you can cancel free of charge until free cancellation expires. Service was great. Conference took me here and location will bring me back1. There is a nice lobby. Additional sorting options might be available (by type of traveler, by score, etc). Iron, 350 feet Omar was the best. I reserved my room for 3 nights at $369 per night because a conference took most of the rooms that first night. more. we enjoyed staying at hilton palacio del rio. The staff were supremely helpful. 600 feet away there is la villita cafe. A portion of H.B. A continental breakfast was satisfactory, included great dishes. It's also great to know that you enjoyed the guest room, private balcony and ideal location on the River Walk. The hotel, built in 1968, where I had stayed in 1970, was spotlessly clean, and up to date rooms. Popular attractions near Hilton Palacio Del Rio Hotel San Antonio include The Alamo as well as Hemisfair Park. Combine these deals with our all-devices booking engine, strict privacy focus, and world-class The hotel also provides guests with private balconies in every guestroom. The first problem witnessed was the valet parking. Free breakfast with lots of options, iconic and fairly clean place. (hilton member) Easy to get to and wonderful staff! Tripadvisor performs checks on reviews. I know it was not the hotels fault but it really made our stay unpleasant. Tripadvisor performs checks on reviews. Enter Your Trip Dates Select Dates. 1 of 2. I stayed for 7 nights, 2 night could not sleep. Enjoy free WiFi, breakfast, and a 24-hour fitness center. Unfortunately, no jacuzzi in this hotel and the room on the river side wasn't really, Dear Brian5900 Thank you for taking time to write and share a review. HILTON PALACIO DEL RIO - Prices & Hotel Reviews (San Antonio, TX) We are always looking to provide our guests with an exemplary value and it seems as though we achieved this during your stay.We apologize for the pool being closed due to the cold weather, but we hope that you were still able to enjoy the other amenities that our hotel has to offer.Thank you again for choosing to stay with us and we hope to have the pleasure of welcoming you back soon. San Antonio ; In walking distance from restaurants, bars and shops, we're across the street from the Henry B. Gonzalez Convention Center and boast 25 meeting rooms for events. Close to River-center Mall. Conveniently located restaurants include Domingo Restaurant, Biga on the Banks, and Boudro's Texas Bistro. more. Hilton Palacio del Rio - UPDATED 2023 Prices, Reviews - Tripadvisor Iron, 320 feet The Hilton Palacio del Rio boasts an ideal location directly across from the Henry B. Gonzalez Convention Center. Within a 15-minute walk guests will also find the three-block outdoor plaza "Historic Market Square". We agree the parking situation isn't ideal however we lease the top three floors of the nearest available garage which happens to be the one across the street you refer to. The sports bar is ideal for a relaxing drink. More. There are other more serious problems that need to be fixed. I can't wait to go back! So we decided to stay local and get away for a night and experience the fun of the Riverwalk. Interesting choices. Now 208 on Tripadvisor: Hilton Palacio del Rio, San Antonio. As we are always looking to provide a value for our guests, we will be considering your feedback as we train our staff and plan for the future. Dear nolatraveler12, Thank you for choosing to stay with us and share your 5-star review! Hilton Palacio del Rio, San Antonio - Updated 2023 Prices - Booking.com We had a pleasant stay during our weekend. Safe travels! Everything was tasteful and elegant. This property has taken extra health and hygiene measures to ensure your safety is their priority -, King Room with Roll-In Shower - Disability Access, King Room with Bath Tub - Disability Access, Destinations, properties, even an address, 1720070|2,1726110|2,1718400,1727440|1,1709670,1709670|3,1728350,1728620,1718430,1721720|3,1718400|2,1721460|2,1720070,1716160,1708660,1716160|6,1728180,1728350|4,1721460,1727980,1715610,1726110, Don't sell or share my personal information, Personal or sensitive info (e.g. Coffee Cupboard - Coffee, Breakfast on the go, snacks. The staff was unfriendly and cold I was not even offered dri.king water at the registration. San Antonio Museum of Art is 25 minutes' stroll of the business hotel and San Antonio International airport is 25 km away. The facility was nice and clean. We can completely understand your sentiments and would recommend a city-view room during your next stay. See 3,880 traveler reviews, 1,201 candid photos, and great deals for Hilton Palacio del Rio, ranked #47 of 398 hotels in San Antonio and rated 4.5 of 5 at Tripadvisor. Hilton Palacio Del Rio offers 485 accommodations with laptop-compatible safes and video-game consoles. Yes, Hilton Palacio Del Rio Hotel San Antonio does offer bag storage. The room was cool enough and the bed there was nice. It is our goal to ensure each guest a 5-star experience and it is apparent that the nighttime entertainment on the River walk did not cooperate in this situation. Tracie, Excellent Customer Service, Awesome Brrakfast. If found it irritating that there were cars waiting to be parked, because other people were wanting to leave. Calm, perfectly clean room with the ambience and private balcony too. (worth around $25/person when including tax). We use cookies to ensure that we give you the best experience on our website. Room smells humid, seems like the ventilation not working well. We appreciate you choosing to stay with us, and hope to see you soon. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. The Hilton Palacio del Rio features an ideal location directly across from the Henry B. Gonzalez Convention Center. What attractions are close to Hilton Palacio Del Rio Hotel San Antonio? Come visit and enjoy a Cocojito made with . All members of the staff from the valet in front to registration, housekeeping and room service were very helpful and gracious. Fee. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Hilton Palacio del Rio - Guest Reservations Impressive lobby. This is the version of our website addressed to speakers of English in the United States. Adriana our housekeeper really took good care of us with a short window to work with during normal hours. Dear Rena B, Thank you for choosing to stay with us and share your review. It's great to hear that you also chose to dine in our hotel for breakfast and that it was excellent. Until then, we wish you happy travels! Liked my stay, it was such wonderful, the service was friendly. Awesome! If the River Walk is your primary destination, Hilton Palacio del Rio is the place to stay. We will be back! Staff and food were in general very good. They made my stay fine. Claim your listing for free to respond to reviews, update your profile and much more. We live in San Antonio but due to my husband's health issues, find it difficult to travel anymore. Find more info about the property in the questions and answers. During times of uncertainty, we recommend booking an option with free cancellation. Very efficient service, beautifully designed room, comfortable bed. In-room wired and wireless Internet access is available for a surcharge. Definitely was not worth the price.More. Additional charges may apply. As an independent travel network offering over 100,000 hotels worldwide,
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